Irish healthcare quality, patient safety and compliance software developer MEG is making its mark in Australia, rolling out its auditing tool at private healthcare provider Calvary’s nursing homes and home care services as well as its 14 hospitals.
The full suite of MEG quality management systems will also be rolled out the new Adeney Private Hospital when it opens in Melbourne this year, where it will be integrated with fellow Irish supplier Oneview Healthcare’s patient experience system.
MEG provides a digital quality management system to reduce risk and improve compliance with healthcare standards in a variety of healthcare settings.
It allows nursing and administrative staff to access apps and records at the point of care on devices so they can log incidents, complete audits and check policies at the time and place they need to.
Used by Dublin’s Beaumont Hospital, Tallaght University Hospital and a number of NHS trusts including Guys & St Thomas, it is also being rolled out extensively by Calvary Healthcare, an arm of the Sisters of the Little Company of Mary in Australia.
Minister for Health Stephen Donnelly toured one of Calvary’s residential aged care services in Sydney using MEG on a recent visit.
Calvary first collaborated with MEG in 2022 to develop a flexible auditing tool that has been adapted to suit the various health streams across the organisation and the service changes that have been implemented over time. Calvary’s 14 hospitals quickly adopted the tool, and then the organisation’s aged care homes transitioned to MEG six months later.
Calvary’s home care services were brought on to the digital auditing dashboard in 2023, enabling an organisational-wide view of compliance, quality and safety with standardised audit controls underpinned by an efficient, digitised process.
The system is also set to be rolled out at Adeney Private Hospital, a doctor-led venture developed with health insurer Medibank Private in Melbourne. This will be the first hospital in the Asia-Pacific region to implement the full suite of MEG quality management systems for patient care.
It will allow nurses and administrative staff to log incidents as soon as they happen. The system will also integrate with fellow Irish provider Oneview Healthcare’s system allowing patients to provide feedback from their beds, along with the hospital’s patient administration system.
Adeney Private Hospital CEO Louise O’Connor said the MEG system will mean the hospital is fully and always compliant from the very beginning.
“With live access in their pockets, clinical staff can complete all of their forms on the go and we can be confident all paperwork is complete and up to date,” Ms O’Connor said. “This means audits will not be as onerous as they can be in traditional hospitals which can take up to six months to complete and up to $1m in staff time.”
