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Telehealth restrictions a retrograde step

24 July 2020
 | 14 comments
By Kate McDonald

Debate over telehealth continued this week as the new restrictions ordered by the Department of Health came into force in a hurry. Some online appointment booking services are now asking patients trying to book a telehealth conference if they have seen a GP at that practice in the previous 12 months, with one reader telling us she had tried to book a telehealth conference to get a new referral but was knocked back because she hadn't presented there in person in over a year.

We had a lot of debate on the topic on our blog from last week, with numerous examples given of different cohorts of patients, especially vulnerable groups, who will now be prevented from accessing MBS-funded telehealth services just when they were finally given access to them. In an article in this week's MJA Insight, Elwood Family Practice GP Andrew Baird detailed a number of cases where vulnerable patients will be disadvantaged by the new rules and provides a great deal of food for thought.

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