General practice telephone lines took a pounding this week as the federal government’s vaccination booking system roll-out took yet another turn for the worse. No one was expecting the eligibility checker and vaccine clinic finder site to go live on Wednesday morning but live it went, and while the platform is technically fine, its appointment availability limitations were immediately obvious to anyone trying to use it to actually make a booking.
The Department of Health is insisting that it emailed the 1000 or so listed practices on Tuesday to tell them it was going live the next day, and federal Health Minister Greg Hunt is sticking to his guns with his belief that only practices who had “applied, been approved, and submitted an order themselves” were listed.