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DoH booking a whole lot of trouble

5 February 2021
 | 2 comments
By Kate McDonald

By far the biggest story of the week has been the confusion that has surrounded the roll-out of the Department of Health’s alleged National Booking Solution to support the Covid-19 vaccination program in primary care. Such has been the confusion that some software vendors who sat in on a departmental call with their trade association on Tuesday came away completely shocked that the department did not mean to do what they all feared it would.

Rumour has swirled in the industry over the design of the solution, with many hearing that Accenture had been awarded a contract to build it. Accenture certainly is developing a data solution to trace the vaccines from receipt from the manufacturers to post-administration surveillance, but it appears it is not involved in the last mile of managing bookings and recalls for vaccination clinics.

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