One of our first stories of what has turned out to be a true annus horribilis was also one of the most read, but like 2020, the plan didn't turn out quite as expected. Last year, the Ministry of Health decreed that analogue fax machines would be phased out for healthcare organisations by the end of 2020, but when the deadline approached, it had to change its mind. Might try again next year.
The establishment of an online pharmacy called PillDrop that organised home delivery to Auckland residents was a spooky harbinger of what was to come in 2020. The company was able to secure government funding and contracts with multiple DHBs and boasts it has become a critical part of New Zealand’s COVID-19 response. There are a number of medication home delivery companies now in the market, including Zoom Health, a subsidiary of online pharmacy pioneer Zoom Pharmacy.