Southern District Health Board is live with phase one of its implementation of the iMedX cloud-based dictation and transcription platform, which was introduced to replace the legacy MedDocs system in a matter of weeks under the pressure of the COVID-19 pandemic.

The implementation itself was largely done remotely as administrative staff and some doctors moved offsite, requiring iMedX to develop a remote training program from Australia and the DHB's IT team to do the hands-on implementation work the vendor would normally do.