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HiNZ 2017: DXC applies CRM to customer-centric population health

2 November 2017
By Kate McDonald

DXC Technology is bringing its Health360 population health solution to the Australian and New Zealand market, promising to apply the principles of customer relationship management (CRM) to improve care coordination, customer engagement and customer experience.

Built on a platform of Microsoft's Azure cloud infrastructure and its Dynamics 365 CRM application, the idea is to ensure that customers' situational and behavioural information as well as their clinical data is brought together to deliver more personalised care.

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