Best Practice Software has appointed former Optus executive Janet Whitmore to a newly created role of general manager, customer and commercial, joining the company's founders, Frank and Lorraine Pyefinch, and chief operating officer Craig Hodges in a new four-person executive team.

Ms Whitmore had a long career with the telecommunications provider in a number of roles, including IT general manager for its mobile, consumer, and small to medium business units and as head of IT systems and services, where she helped develop a suite of business and mobile application units.