Problems finding a suitable IT solution to handle the $77.8 million National Bowel Screening Program (NBSP) was an ongoing saga that dogged the year in eHealth for New Zealand, with the national roll-out of the program delayed by over a year. It also had an unexpected flow-on effect on the cervical cancer screening program, with the introduction of the HPV test for cervical cancer delayed as well.

Deloitte would later be awarded a contract to handle the design phase of the National Screening Solution (NSS) but in the meantime, problems with the interim solution meant that up to 15,000 people missed out on an invitation to be screened due to the inability to track people's changes of address. An independent review of the program called by Health Minister David Clark recommended that the eventual solution should have real-time integration with GP systems.