Telehealth experts are recommending that healthcare organisations use standards-based telehealth platforms rather than consumer-grade apps like Skype or Facetime when remotely consulting with patients during the coronavirus outbreak.
The Australasian Telehealth Society (ATHS) says Skype and Facetime are not secure platforms and they needed to be used advisedly.
The call comes as the federal government confirms a new MBS item number will be made available on Friday to GPs, specialists, nurses and mental health practitioners for bulk-billed consultations with affected patients by phone or video.