The NBN company has released a report into consumer views about telehealth as it gears up to spruik high-speed broadband as a way to improve telehealth provision, although only 21 per cent of those surveyed had heard of telehealth and most who had used it were doing simple online information searches rather than for video conferencing or communicating with a healthcare professional.
Most were using telehealth for its convenience, to better manage their own or their family's health, or due to the cost or inability to quickly see a doctor, but few said a slow internet speed was a barrier to using telehealth and less than a third said they would make more usage of telehealth if they had a better internet connection.
