It may have been criticised as clunky and unsafe in the past but the myGov online portal, which provides access for consumers to Medicare, the My Health Record, the National Disability Insurance Scheme and My Aged Care, has received a clean bill of health from the Australian National Audit Office (ANAO).

MyGov was launched in May 2013 and replaced australia.gov.au, which consumers registering for the PCEHR in its first year had to use. Since then, it has added millions of accounts and by November 2016 had 11 million people using it, the most popular service being the Australian Taxation Office.