Cloud-based medical and allied health practice software vendor Mediclinic has added icons to its diary and booking page to allow practitioners to call or video conference with patients using common consumer apps such as Skype, WhatsApp, FaceTime and Viber.

Mediclinic, which is predominantly aimed at allied health and medical specialist practices but is also available for the GP market, is currently developing an in-built WebRTC-based capability that will automatically record all conversations to the patient file. The video itself will not be recorded.