Clinical and practice management software vendor MedicalDirector insists that its flagship cloud-based product Helix is on track and taking market share, despite some criticism from former employees about the product and a delay in its long-planned roll-out at Healius clinics.

Healius, formerly known as Primary Health Care, confirmed in October last year that despite its intention to roll out Helix to improve efficiencies across its 73-strong medical centre business, it would for the time being implement MedicalDirector3, now called MedicalDirector Clinical, to those practices that weren't already using it.