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Lifeline expands text-based crisis support service for COVID-19

15 July 2020
Pulse+IT

Lifeline Australia has expanded its SMS-based crisis support and suicide prevention service Lifeline Text to enable it to offer 10,000 additional crisis interventions for young people and Aboriginal and Torres Strait Islander peoples.

The service was introduced following research that found 30 per cent of Australians prefer to access support via short form messaging. Lifeline Text is accessed at higher rates by youth, those who identify as Aboriginal and Torres Strait Islander peoples, people living with a disability and the LGBTIQ+ community.

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