Does your software look like it belongs in the '90s? If it does, you’re not alone. Sure, maybe it still works. It's technically powerful and there are loyal customers, but for years the design has been driven by developers and it shows.
This happens a lot in the health industry. Why? Because health is complex. Software companies are working with limited resources, changing regulations, and a customer base that is highly resistant to change. This means that health software evolves sporadically over the course of many years. One feature after another is added to an already cluttered interface, and all of a sudden your once clean product looks like a mess.