Online appointment booking and directory service HealthEngine has re-emerged from last year's public relations woes to launch a free and a premium service for general practices called Patient360.

The all-in-one Essentials package includes free online bookings, appointment reminders, online repeat script functionality and patient feedback, while the paid Premium package includes those features as well as advanced reminders, recalls and a new SMS campaign tool currently being developed called Reach.

HealthEngine, Australia's largest patient-facing online appointments booking service for GPs, had a horror year in 2018 when it was revealed that not only was it over-zealously editing patient feedback but was also supplying patient data to third parties, including personal injury lawyers, for marketing purposes.