At almost every health summit or forum, Australia's lack of systems interoperability is a big topic. The consensus is that, as a system, the health sector struggles to identify chronically ill patients and deal with their conditions effectively.

A partnership in Western Australia is solving such problems using an interoperable shared record system developed in a collaboration between the Silver Chain Group, WA Country Health Service (WACHS) and Queensland company Extensia to link other community records. When required, it can also upload them to the national My Health Record system.