The implementation of the electronic patient administration system (EPAS) in South Australian hospitals is continuing to cause extreme frustration for clinicians, with evidence of problems plaguing the system continuing to mount amid fears that a contingency plan for a hybrid paper record will have to be put in place before the opening of the new Royal Adelaide Hospital in November.

Clinicians from hospitals where EPAS has already been implemented, including Noarlunga, Port Augusta and the Repatriation General, along with an SA Health insider, have told Pulse+IT that despite constant complaints over bugs with the system and what they term its clunky and cumbersome user interface, “complaint fatigue” is starting to take hold as few improvements are made.