Difficulties with the electronic medical record, paging system and pathology ordering system at Sydney's Northern Beaches Hospital (NBH) compounded the staffing issues that plagued the hospital's opening, a report from NSW's Health Education and Training Institute (HETI) has found.
Junior doctors at the hospital, a public-private partnership operated by Healthscope which opened in October last year using a Telstra Health EMR, also complained separately to NSW Health that the IT system set up to provide a view into Northern Sydney Local Health District's Cerner EMR did not work, and there was no fax or internet to follow up requests.