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EMR, paging system compounded Northern Beaches opening issues: report

10 July 2019
By Kate McDonald

Difficulties with the electronic medical record, paging system and pathology ordering system at Sydney's Northern Beaches Hospital (NBH) compounded the staffing issues that plagued the hospital's opening, a report from NSW's Health Education and Training Institute (HETI) has found.

Junior doctors at the hospital, a public-private partnership operated by Healthscope which opened in October last year using a Telstra Health EMR, also complained separately to NSW Health that the IT system set up to provide a view into Northern Sydney Local Health District's Cerner EMR did not work, and there was no fax or internet to follow up requests.

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