Eastern Melbourne Primary Health Network will extend its trial of the My Emergency Dr telehealth app to December, following early results showing 73 per cent of people using the service saying they would have called 000 or gone to hospital if it hadn't been available.
While the trial has been controversial in some quarters, EMPHN CEO Robin Whyte said that since offering the service for free to people in Melbourne’s east and north-east, patients had provided overwhelmingly positive feedback, and calls to the service are growing at a rapid rate.