Eastern Health is extending its emergency department capability through a new model of care using My Emergency Doctor’s virtual emergency specialists, rolling out the service for low-acuity patients at Box Hill Hospital and shortly to Maroondah and Angliss hospitals.

Eastern Health nurses will triage patients presenting at the ED and direct stable and non-urgent cases to a remote specialist, who then assesses them in a private room using a web-enabled device. Specialists can write prescriptions for the patient if necessary.