It took a while to get there, but Victoria managed to roll out its integrated COVID-19 Vaccination Management System (CVMS) in a matter of months in 2021 as the first two vaccines were approved by the TGA and health services scrambled to conform with requirements to report every vaccine administered to the Australian Immunisation Register.

Rolling out the Microsoft technology across health services that used disparate electronic medical records – some still on paper – and having to implement booking systems never before used was a journey for many, not the least of which was Monash Health’s South Eastern Public Health Unit (SEPHU), which piloted the technology.