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Ambulance Victoria adds video-assisted triage for non-urgent callers

5 December 2024
By Pulse+IT
Ambulance Victoria (AV) has permanently introduced video-assisted triage for its Secondary Triage team to allow nurses and paramedics to better assess and determine the best medical care for their needs. A three-month trial of VAT with more than 1000 callers between November 2023 and February 2024 saw 65.1 per cent of video triage calls diverted […]

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