Industry peak body the Aged Care Guild and customer experience monitoring and tracking platform CarePage have got together to launch the Happy Life Index, a benchmarking tool being offered to aged care providers to measure and report on quality of life indicators for aged care residents and their families.

The tool is powered by real-time feedback and aims to help providers understand their performance against quality of life and experience indicators that can be improved, including food quality, care quality, friendliness of staff, activities and lifestyle, environment and cleanliness, and management.