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COVID-19 resources: pharmacies

21 April 2020
By Kate McDonald

Pharmacists and telehealth

The Pharmaceutical Society of Australia (PSA) has provided guidance on the regulatory changes recently made that allow for digital prescriptions in each state and territory. It has also developed some resources in association with the Australian Department of Health on using telehealth for home medicines reviews and residential medication management reviews.

This includes guidance on the workflows involved in using audio and video technology, the common consumer applications, how to book a consultation and what to do during the consultation. There is also a leaflet on digital devices that pharmacists can recommend to patients and a detailed leaflet to give to patients that explains what telehealth is and what to expect in a consult.

Digital prescriptions

Telehealth workflow

Consumer leaflet

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